# Manager II, Customer Support at Pinterest

- Company: Pinterest
- What the company does: Discover recipes, home ideas, style inspiration and other ideas to try. Backed by Bessemer, Kleiner Perkins and a16z.
- Company website: https://www.pinterest.com
- Type: Startups
- Level: Senior
- Location: New York, US
- Work setup: On-site
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://www.pinterestcareers.com/jobs/?gh_jid=8121609&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/pinterest-manager-ii-customer-support/

## About the role

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here . Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Minimum 5 years of experience in customer support, customer experience or a similar function, including 3+ years of people-management experience in a support or customer-facing environment
- Experience leading teams through change, growth and evolving business needs, with the adaptability to take on new or adjacent customer-operations responsibilities as the organization evolves
- Experience managing geographically distributed teams and partnering effectively across time zones and cultures
- Expertise in support metrics and operational data—comfortable pulling, analyzing and presenting your own dashboards and reports
- Experience designing and documenting processes, running projects and driving continuous improvement
- Strong, adaptable communicator who can partner with cross-functional teams and present to a range of audiences

Tags: Ads Product & Innovation

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/pinterest-manager-ii-customer-support/