# Product Operations Specialist at Plaid

- Company: Plaid
- What the company does: Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services. Backed by Index, Kleiner Perkins and NEA.
- Company website: http://plaid.com/
- Type: Startups
- Level: Mid level
- Location: San Francisco HQ
- Work setup: Remote
- Pay: $131K to $163K base salary per year (USD)
- Posted: 2026-10-03
- Apply by: 2026-11-17
- Apply: https://jobs.ashbyhq.com/plaid/a063f469-1ec5-44d1-8cc5-1da47a7b8783?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/plaid-product-operations-specialist/

## About the role

Drive Product Launch Readiness: Identify documentation, tooling, and process gaps before new features launch, resolving issues proactive so customers experience smooth rollouts. Empower Internal Teams: Build clear step-by-step guides, troubleshooting workflows, and training materials that enable customer-facing teams to operate independently. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Technical Communication: Ability to write clear, structured documentation for both technical partners and senior decision-makers
- Data-Driven Analysis: Proficiency with SQL to pull, join, and analyze operational metrics independently to back up your recommendations with evidence
- Proven Track Record in Customer-Facing Technical Work: Experience in technical support, solutions engineering, implementation, or product enablement where you served as a trusted advisor
- Self-Directed Problem Solving: Comfort operating in ambiguous environments—identifying high-impact work independently rather than waiting for direction
- Influence Without Authority: Ability to build strong cross-functional relationships and inspire change using data and clear reasoning

Tags: All Departments

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/plaid-product-operations-specialist/