# Customer Success Manager, Civil Government at Planet

- Company: Planet
- What the company does: Discover how Planet's daily satellite imagery and insights empower global decisions and actions with a multidimensional view of our changing planet. Backed by Felicis and Lux.
- Company website: https://www.planet.com/
- Type: Startups
- Level: Senior
- Location: United Arab Emirates, Remote
- Work setup: Remote
- Posted: 2026-08-28
- Apply by: 2026-10-12
- Apply: https://job-boards.greenhouse.io/planetlabs/jobs/8143135
- Page: https://www.1752.vc/careers/jobs/planet-customer-success-manager-civil-government/

## About the role

As a Customer Success Manager, Civil Government, you will be responsible for managing and expanding relationships with a diverse range of public sector entities across Europe, the Middle East, and Africa. This includes national/central governments, regional authorities, local municipalities, and key supranational organizations (e.g., Space agencies, Union bodies, and UN programmes).

## What they're looking for

- 4+ years of experience in Customer Success, account management or a similar customer facing role, ideally supporting government organizations as a customer
- Bachelor's degree in a relevant field
- Fluency in Arabic and English
- Good working knowledge of remote sensing, GIS, or geospatial imagery products, with the ability to bridge technical workflows with commercial value
- Ability to accurately interpret stakeholder needs, pick up on unstated priorities, and adjust tone and depth of communication based on the audience (e.g., technical leads vs. executives)
- Excellent verbal and written communication skills in English and Arabic, with a professional presence that earns trust

Tags: Customer Success Management