# Customer Success Manager II, Commercial Markets at Planet

- Company: Planet
- What the company does: Discover how Planet's daily satellite imagery and insights empower global decisions and actions with a multidimensional view of our changing planet. Backed by Felicis and Lux.
- Company website: https://www.planet.com/
- Type: Startups
- Level: Senior
- Location: San Francisco, CA; Arlington, VA
- Work setup: On-site
- Posted: 2026-08-13
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/planetlabs/jobs/8119750
- Page: https://www.1752.vc/careers/jobs/planet-customer-success-manager-ii-commercial-markets/

## About the role

This role is for a Customer Success Manager for Planet’s commercial markets. You will be responsible for managing and expanding relationships with customers, including in the agriculture and mapping verticals. You will help customers maximize the value of Planet’s imagery and geospatial solutions, ensuring that they can effectively integrate Planet data into their business workflows.

## What they're looking for

- 6+ years of experience in Customer Success, Account Management, or a strategic customer-facing role
- Bachelor’s degree in a relevant field
- Good working knowledge of remote sensing, GIS, or geospatial imagery products, with the ability to bridge technical workflows with commercial value
- A track record of acting as a thought partner by asking reframing questions that probe client motivations, pressures, and business context
- A solid understanding of commercial business models (how clients make money, industry market shifts, and regulatory changes) and the ability to weigh the trade-offs of customer requests
- Great situational awareness with an outstanding ability to read between the lines, dynamically adjust your tone, depth, and detail whether presenting to an executive or collaborating with a technical lead

Tags: Customer Success Management