# Customer Success Manager at PlayerZero

- Company: PlayerZero
- What the company does: PlayerZero builds an engineering world model so SRE, QA, and support teams resolve incidents, prevent defects, and close tickets faster. Backed by Tech Square Ventures.
- Company website: https://playerzero.ai
- Type: Startups
- Level: Senior
- Location: Atlanta, US
- Work setup: Remote
- Pay: $110K to $130K base salary per year (USD)
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://jobs.ashbyhq.com/playerzero/c50c2f71-b6df-4b55-bb7f-5e28cc0d0470?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/playerzero-customer-success-manager/

## About the role

You’ll own the success of a portfolio of PlayerZero customers. You’ll partner with engineering leaders and their Support, SRE, and QA teams to turn adoption into measurable outcomes, including faster triage, fewer escalations, and quicker resolution. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3–6 years in customer success, technical account management, or a similar post-sale role
- Experience supporting a product whose end users are software engineers, such as developer tools, AI, observability, or infrastructure
- A track record managing mid-market and enterprise accounts, including complex customers with multiple teams and stakeholders
- Technical fluency sufficient to engage credibly with engineering leaders and understand how their teams build, support, and operate software
- Experience driving adoption, demonstrating value, identifying renewal risk, and partnering with Sales on retention and expansion
- Strong account-planning and prioritization skills, with clear reasoning about where to invest time and resources

Tags: GTM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/playerzero-customer-success-manager/