# Technical Support Engineer at PlayerZero

- Company: PlayerZero
- What the company does: PlayerZero builds an engineering world model so SRE, QA, and support teams resolve incidents, prevent defects, and close tickets faster. Backed by Tech Square Ventures.
- Company website: https://playerzero.ai
- Type: Startups
- Level: Mid level
- Location: Atlanta, US
- Work setup: On-site
- Pay: $110K to $130K base salary per year (USD)
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://jobs.ashbyhq.com/playerzero/b4d1947e-d4d2-4b4c-8813-ff9a4479b1d0?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/playerzero-technical-support-engineer/

## About the role

You’ll join a two-person support engineering team serving PlayerZero customers from initial deployment through daily use. You’ll read code, diagnose integrations, reproduce problems, and submit fixes, using PlayerZero itself to investigate issues and improve the support experience. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2–5 years in technical support, API support, developer success, or a similar customer-facing technical role
- Experience supporting a product whose users are software engineers
- The ability to read unfamiliar code, interpret logs and stack traces, and reproduce issues without relying on an existing playbook
- Comfort troubleshooting APIs, authentication, integrations, and cloud environments, AWS experience is preferred
- The ability to make targeted code changes, using AI-assisted tools where helpful, and work with Engineering to validate fixes
- Clear writing and a calm, practical approach to live troubleshooting with frustrated customers

Tags: GTM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/playerzero-technical-support-engineer/