# AI Mid-Market Customer Success Manager at Podium

- Company: Podium
- What the company does: Backed by Accel, Y Combinator and GV.
- Company website: http://www.podium.com
- Type: Startups (AI role)
- Level: Senior
- Location: Lehi, Utah
- Work setup: On-site
- Posted: 2026-01-09
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/podium81/jobs/7528187
- Page: https://www.1752.vc/careers/jobs/podium-ai-mid-market-customer-success-manager/

## About the role

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

## What they're looking for

- A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate
- Scored top 10% in your performance reviews for the past 3 years
- 5+ years customer success, onboarding or account management experience
- 3+ years B2B software experience
- 4-year degree required
- Consistent over-achievement in past and current positions

Tags: Customer Success