# Customer Onboarding Manager at Podium

- Company: Podium
- What the company does: Backed by Accel, Y Combinator and GV.
- Company website: http://www.podium.com
- Type: Startups (AI role)
- Level: Senior
- Location: Guatemala, Guatemala
- Work setup: On-site
- Posted: 2024-12-10
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/podium81/jobs/6462897
- Page: https://www.1752.vc/careers/jobs/podium-customer-onboarding-manager/

## About the role

As a Customer Onboarding Manager, you will own the first 60 days of the customer journey, ensuring a seamless implementation and successful product launch. You are responsible for driving time-to-value, coordinating integrations, leading customer trainings, and setting the foundation for long-term retention. This is a project-management-driven, customer-facing role that requires strong organization, technical confidence, and the ability to manage multiple concurrent implementations in a fast-paced SaaS environment.

Tags: Customer Success