# Manager, Onboarding at Podium

- Company: Podium
- What the company does: Backed by Accel, Y Combinator and GV.
- Company website: http://www.podium.com
- Type: Startups (AI role)
- Level: Senior
- Location: Guatemala, Guatemala
- Work setup: On-site
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://job-boards.greenhouse.io/podium81/jobs/6907641
- Page: https://www.1752.vc/careers/jobs/podium-manager-onboarding/

## About the role

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

## What they're looking for

- Previous experience managing an Onboarding, Customer Success, Professional Services, or Implementation team
- Experience scaling teams within a high-growth SaaS organization
- Strong operational mindset with experience building processes, playbooks, and scalable workflows
- Experience using metrics and dashboards to improve team performance and customer outcomes
- Passion for coaching future leaders and creating career growth opportunities within the team

Tags: Customer Success
