# Senior UX Researcher – 6 month contract at PointClickCare

- Company: PointClickCare
- What the company does: Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.
- Company website: https://pointclickcare.com
- Type: Startups
- Level: Senior
- Location: Remote or Mississauga
- Work setup: Remote
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://jobs.lever.co/pointclickcare/f46b043a-f69a-4224-9bed-e6bdd9fab344
- Page: https://www.1752.vc/careers/jobs/pointclickcare-senior-ux-researcher-6-month-contract-2/

## About the role

The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations.

## What they're looking for

- 5+ years of experience as a UX researcher or in a similar customer-focused research role
- Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field
- Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings
- Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences
- Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo
- Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches

Tags: Product Management