# Senior Account Manager (Pacific, Mountain, or Central Time Zone) at Polyai

- Company: Polyai
- What the company does: PolyAI is the enterprise platform where dialog agents get built, run, adapt, and iterate in real time. Now open to enterprise builders. Backed by Entrepreneur First.
- Company website: https://poly.ai
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://job-boards.eu.greenhouse.io/polyai/jobs/5027447101?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/polyai-senior-account-manager-pacific-mountain-or-central-time-zone/

## About the role

PolyAI is searching for a Senior Account Manager , reporting directly to the VP of Account Management to commercially manage and grow our Tier 1 customer relationships across a wide variety of verticals. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Manage a book of up to 10 existing Enterprise customer accounts with a focus on account retention and expansion
- Responsible for retaining existing customers through renewal and delivering customer lifetime value, executing on specific commercial plays to drive high retention rates
- Main point of contact for the identification and leading on upsell expansions of new use cases and channels into the business
- Lead customer SteerCo executive meetings bringing together C-level economic buyers with transformation, operations and IT
- Leverage business reviews to align business and IT buyers with a PolyAI-driven AI roadmap
- Work alongside our solution consulting team to create bespoke / tailored demos to convert potential use cases into reality

Tags: Account Management

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/polyai-senior-account-manager-pacific-mountain-or-central-time-zone/