# Executive Community Relations Lead at Polymarket

- Company: Polymarket
- What the company does: Polymarket is the world’s largest prediction market, allowing you to stay informed and profit from your knowledge by trading on future events across various topics. Backed by General Catalyst and Founders Fund.
- Company website: https://polymarket.com/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $200K to $250K base salary per year (USD)
- Posted: 2026-10-01
- Apply by: 2026-11-15
- Apply: https://jobs.ashbyhq.com/polymarket/53f9adfb-b37d-40e1-bff9-83df3ff7c7fd?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/polymarket-executive-community-relations-lead/

## About the role

Some customer issues don't stay in the ticket queue. They show up in a leader's inbox, on X, or in a community channel with thousands of people watching. This role owns those moments. You'll run executive community relations for Polymarket, handling escalations that reach leadership, high-visibility cases involving prominent traders and public figures, and the sensitive situations where how we respond matters as much as what we fix. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4 or more years in executive escalations, executive customer relations, or community management at a consumer-facing company
- Exceptional writing skills with sharp instincts for tone, you can shift register between a direct message to a frustrated public figure and a public reply on X without losing composure
- Demonstrated experience handling sensitive, public-facing issues where the response itself carries reputational weight
- Experience partnering with Communications, PR, or Community teams on coordinated responses during incidents
- Strong ownership habits: you track every case, follow through without being chased, and don't consider something closed until it actually is
- Comfortable making judgment calls quickly with incomplete information and standing behind them

Tags: CX

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/polymarket-executive-community-relations-lead/