# Senior Billing Operations Specialist at Pontera

- Company: Pontera
- What the company does: Infrastructure for modern, connected retirement planning. Connect, manage, and grow held-away accounts with Pontera. Backed by Lightspeed and ICONIQ.
- Company website: https://pontera.com/
- Type: Startups
- Level: Senior
- Location: New York, New York, United States
- Work setup: On-site
- Pay: $100K to $120K base salary per year (USD)
- Posted: 2026-08-01
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/pontera/jobs/6132535004
- Page: https://www.1752.vc/careers/jobs/pontera-senior-billing-operations-specialist/

## About the role

Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.

## What they're looking for

- 5+ years in billing operations, order-to-cash, revenue operations, accounts receivable, or finance operations
- Hands-on reconciliation experience across billing, CRM, ERP/GL, bank, check, and CSV-based data
- Strong Excel and data-validation skills, with experience in root-cause analysis, controls, and audit documentation
- A track record resolving complex billing disputes, credits, and refunds
- Able to translate financial facts for customer-facing teams without losing control discipline
- Comfortable influencing & partnering with Finance, CX, Product, RevOps, and Engineering without direct authority

Tags: Finance