# ✨ CX Specialist (US) Remote at Popcorn

- Company: Popcorn
- What the company does: The next-gen telco. A global phone plan with no roaming fees for $69/mo. Backed by South Park Commons.
- Company website: https://popcorn.space
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-08-20
- Apply by: 2026-10-12
- Apply: https://popcorn.space/position/cx-specialist-us
- Page: https://www.1752.vc/careers/jobs/popcorn-cx-specialist-us-remote/

## About the role

We're looking for a CX Specialist to help make support a core differentiator of the product experience. We already have a strong team in place and we're growing fast. This is your chance to come in and shape what CX looks like at scale.

## What they're looking for

- 1–4 years in customer support, customer success or a related role at a product-driven company
- Experience working directly with customers via chat, email or Intercom
- Excellent written communication — clear, empathetic and human
- Good product intuition and curiosity about how things work
- Calm, reliable, and thoughtful when helping customers through issues
- Ability to utilize AI in your everyday work