# Technical Support Engineer at PostHog

- Company: PostHog
- What the company does: PostHog automatically diagnoses problems, fixes bugs, and generates pull requests – all without you having to prompt it. Backed by Peak XV, Y Combinator and GV.
- Company website: https://www.posthog.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://jobs.ashbyhq.com/PostHog/db808740-242e-4a40-ad43-d41f26c049d7?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/posthog-technical-support-engineer/

## About the role

Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days , and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. We're looking for a Technical Support Engineer who loves helping customers and can't leave a problem alone until it's solved. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- We're looking for a Technical Support Engineer who loves helping customers and can't leave a problem alone until it's solved
- You're an engineer who happens to do support. You pick up new things fast and you're comfortable with a problem nobody has seen before. That matters more to us than your previous job title, and people on our team came to support from various backgrounds
- You care about how a customer feels when they leave the conversation, not only whether the ticket closed. You take feedback well, say when you don't know something yet, and learn from anyone on the team
- Experience in at least two programming languages, whether from a previous role, side projects, or something else
- Experience debugging unfamiliar code or systems, and checking your fix works
- Clear, concise writing that explains a complex fix without burying the customer in options

Tags: Support Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/posthog-technical-support-engineer/