# Senior Customer Success Manager at Postscript

- Company: Postscript
- What the company does: Engage with customers wherever they are. Postscript helps you build strong customer relationships across the entire buying experience. Start your free trial today. Backed by Greylock and Y Combinator.
- Company website: https://postscript.io/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $100K to $117K base salary per year (USD)
- Posted: 2026-04-30
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/postscript/jobs/8531822002
- Page: https://www.1752.vc/careers/jobs/postscript-senior-customer-success-manager/

## About the role

With a mission to make SMS your number one revenue driving channel, we built the best-in-class SMS marketing platform and launched revenue-driving AI features not available on any other platform. And we're just getting started.

## What they're looking for

- 4+ years of customer success or account management experience in SaaS, marketing , or e-commerce technology
- 1+ years of sales experience (e.g., Account Management) preferred
- Strong technical aptitude and ability to navigate complex tools or workflows, including working with or quickly adopting AI-powered tools to drive productivity and customer outcomes
- Proven understanding of e-commerce businesses, marketing strategies, and industry trends (e-commerce experience strongly preferred)
- Driven by curiosity and passion for empowering customers to succeed, with a knack for tackling challenges and simplifying complex problems
- Excellent problem-solving skills, with high reliability and outstanding follow-through

Tags: Customer Success