# Sr. Program Manager, Premium Support Operations at Precisely

- Company: Precisely
- What the company does: As a global leader in data integrity, Precisely ensures that your data is accurate, consistent, and contextual. Our portfolio, featuring the Precisely Data Integrity Suite, brings together software, data, and data strategy consulting services. Backed by Insight Partners.
- Company website: https://precisely.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://www.precisely.com/careers-and-culture/us-jobs/job/4730909005?gh_jid=4730909005
- Page: https://www.1752.vc/careers/jobs/precisely-sr-program-manager-premium-support-operations/

## About the role

The Senior Program Manager is responsible for the strategy, execution, and continuous evolution of Advanced, Enterprise, and Extended Support offerings. This role ensures premium support programs deliver measurable customer value, drive revenue growth, and scale operational excellence across global Support, Product, and Go-To-Market teams. Manage the full lifecycle of Advanced, Enterprise, and Extended Support programs—from design and launch through adoption and expansion

## What they're looking for

- 10+ years of program management experience in SaaS or enterprise software
- Proven experience leading customer-facing or premium support programs
- Strong knowledge of enterprise support models and customer lifecycle practices
- Experience partnering with Sales, Product, and Support organizations
- Travel is not required
- Accelerate adoption of AI/GenAI, automation, and self-service capabilities

Tags: Support