# Client Relations Specialist (1-year contract) at Prezi

- Company: Prezi
- What the company does: Backed by Accel.
- Company website: http://www.prezi.com
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-03-25
- Apply by: 2026-10-08
- Apply: https://prezi.bamboohr.com/careers/123
- Page: https://www.1752.vc/careers/jobs/prezi-client-relations-specialist-1-year-contract/

## About the role

The Infogram Client Relations Specialist provides responsive, high-quality support to Infogram users across multiple channels. This is an entry-level position , well suited for early-career professionals or final-year students looking to build experience in a SaaS client relations environment.

## What they're looking for

- Client Relations Delivery — Respond to and resolve client inquiries across multiple communication channels (email, chat, ticketing) during evening shift hours, ensuring a positive user experience
- Sales Lead Generation — Over time, learn to identify and flag potential sales opportunities surfaced through client interactions
- User Feedback & Insights — Collect and document user feedback, flagging recurring issues and trends to help inform product and process improvements
- Help Content Quality — Regularly review existing help center content for accuracy and relevance, ensuring resources remain current and comprehensive
- Platform Expertise — Develop and maintain strong working knowledge of Infogram's features, plans, and common workflows to deliver accurate and efficient assistance
- Any experience in a client-facing role, ideally in a SaaS or digital product environment, with strong client communication skills

Tags: Sales