# Technical Account Manager - AI Infrastructure at Primeintellect

- Company: Primeintellect
- What the company does: Train, deploy, and continuously improve your own models on an integrated compute, training, inference, and sandbox stack. Backed by Menlo.
- Company website: https://www.primeintellect.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $160K to $200K base salary per year (USD)
- Posted: 2026-07-08
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/PrimeIntellect/d70f38c9-ae8e-4252-933a-666cb900e3b4
- Page: https://www.1752.vc/careers/jobs/primeintellect-technical-account-manager-ai-infrastructure/

## About the role

This is not a traditional Customer Success role. Our customers run large-scale training jobs, scale inference workloads against real production traffic, and depend on cluster reliability and performance the way most companies depend on their cloud provider. The work spans the technical and the commercial — you'll be reading Grafana dashboards and discussing cluster performance with a customer's ML infrastructure team in the morning, and partnering with Sales on a capacity expansion in the afternoon.

## What they're looking for

- 3–6 years in Customer Success, Technical Account Management, Solutions Engineering, or adjacent roles at infrastructure, cloud, or AI/ML companies
- Strong technical fluency — comfortable reading dashboards, discussing infrastructure architecture, and engaging with customer engineering teams without a translator
- Strong commercial instincts — you understand that Customer Success is a revenue function, not a support function, and you can drive real expansion alongside technical outcomes
- Deep customer empathy combined with high judgment — you advocate for customers internally while making the calls that are right for the business
- Excellent verbal and written communication, especially when explaining complex technical issues to non-technical stakeholders and vice versa
- High ownership — you see gaps and build the fix before anyone asks

Tags: Compute / Finance