# Jr. Customer Success Manager (Remote) at Process Street

- Company: Process Street
- What the company does: Backed by Accel.
- Company website: http://www.process.st
- Type: Startups
- Level: Senior
- Location: PT Remote
- Work setup: Remote
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://job-boards.greenhouse.io/processstreet/jobs/8831508002
- Page: https://www.1752.vc/careers/jobs/process-street-jr-customer-success-manager-remote-8/

## About the role

This is an early-career Customer Success role, and a great way to grow into the craft alongside an experienced team. You don’t need to have experience as a CSM before, but you do need to genuinely love working with people, solving problems, and a real curiosity about how people and companies operate.

## What they're looking for

- You bring real customer experience! You’ve worked directly with customers or clients before and loved it
- You’re a self-starter who’s driven by goals, not tasks. You don’t wait to be told the next step. You set your sights on an outcome and keep going until you reach it
- You think strategically and creatively. You spot new opportunities, think outside-of-the-box, and actively work toward those opportunities rather than waiting for them to come to you
- You love building relationships. You’re genuinely excited to talk to people, learn how their teams and companies operate, and find ways to help them work better
- You love to learn and help others learn. New ways of working energize you, and you bring a positive attitude that lifts the people around you
- You’re an excellent written and verbal communicator. We’re a 100% distributed team, and writing is our primary method of communication. But you’ll be chatting with customers and teammates live too!

Tags: Customer Success