# IT Support, Executive Services at Procore

- Company: Procore
- What the company does: Streamline your builds with Procore's construction project management software. Connect field and office teams, track project progress, and manage workflows in real time. Backed by Bessemer and ICONIQ.
- Company website: https://www.procore.com/
- Type: Startups
- Level: Mid level
- Location: US - Texas - Austin
- Work setup: On-site
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://procore.wd12.myworkdayjobs.com/en-US/Procore_External_Careers/job/US---Texas---Austin/IT-Support--Executive-Services_R0018784-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/procore-it-support-executive-services/

## About the role

Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Build trusted relationships with Executive Assistants (EAs) through regular syncs to proactively plan around executive travel, high-stakes meetings, and hardware upgrades, ensuring zero technical friction for leadership
- Deliver white-glove, dedicated technical support to C-level executives and VIP visitors in Austin, resolving complex technical roadblocks with urgency and complete discretion
- Manage dedicated executive hardware assets, VIP spare inventories, and planned hardware refreshes to guarantee uninterrupted productivity for Procore's leadership team
- Drive high-volume Tier 1–3 ticket resolution in the queue alongside the broader support team, maintaining fast SLA response times and staying aligned with operational system changes
- Provide end-to-end event tech execution for high-stakes executive meetings, town halls, and board meetings, including pre-event AV testing and active meeting monitoring
- Partner closely with Digital Employee Experience org to troubleshoot endpoint issues, optimize automated device provisioning, and elevate overall queue health


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/procore-it-support-executive-services/