# Manager, Mid-Market Account Management at Profound

- Company: Profound
- What the company does: Profound is the AI marketing platform built for the agentic era. See what your customers ask AI, deploy agents to act on it, and measure the results in a collaborative workbench. Backed by Kleiner Perkins, Lightspeed and Sequoia.
- Company website: https://tryprofound.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York, New York
- Work setup: On-site
- Pay: $130K to $195K base salary per year (USD)
- Posted: 2026-02-28
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/profound/58988e29-6ccf-4e87-a3d5-a0cb69f0fa8b
- Page: https://www.1752.vc/careers/jobs/profound-manager-mid-market-account-management/

## About the role

Lead, coach, and develop a team of Mid-Market Account Managers, setting clear expectations and holding the team accountable to monthly and quarterly revenue targets for renewals, cross-sells, and upsells Own the team’s mid-market book of business and be directly accountable for renewal rates, net revenue retention, and expansion revenue

## What they're looking for

- 4 or more years of SaaS experience in account management, customer success, or expansion sales, including at least 1 to 2 years directly managing a quota-carrying team
- Proven track record of building and leading teams that meet or exceed renewal and expansion targets within a mid-market or commercial segment
- Strong coaching and development framework with a passion for growing high-performing teams
- Expertise in consultative selling and navigating mid-market deal cycles that balance speed with multi-stakeholder coordination
- Strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions
- High emotional intelligence and executive presence with the ability to build trust at Director and VP levels

Tags: Sales