# Mid-Market Engagement Manager at Profound

- Company: Profound
- What the company does: Profound is the AI marketing platform built for the agentic era. See what your customers ask AI, deploy agents to act on it, and measure the results in a collaborative workbench. Backed by Kleiner Perkins, Lightspeed and Sequoia.
- Company website: https://tryprofound.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York, New York
- Work setup: On-site
- Pay: $85K to $160K base salary per year (USD)
- Posted: 2026-02-21
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/profound/f19954eb-4a10-4999-acf6-c0187e1aa170
- Page: https://www.1752.vc/careers/jobs/profound-mid-market-engagement-manager/

## About the role

Serve as the primary point of contact and trusted advisor for a portfolio of 45 to 55 mid-market customers Own the full customer journey from onboarding and implementation through driving measurable business outcomes with the Profound platform

## What they're looking for

- 2 or more years of experience working with mid-market customers to drive strategic outcomes in a customer success, account management, or consulting capacity
- Excellent communication skills with the ability to deliver presentations and demonstrations effectively
- Self-motivated and driven, with a passion for building strong customer relationships
- Comfortable diving into challenges and operating in ambiguous environments
- Strong analytical mindset with comfort working with quantitative data
- Ability to own processes end to end with strong critical thinking skills and project management skills

Tags: Customer Success