# Pharma & Life Sciences Engagement Manager at Profound

- Company: Profound
- What the company does: Profound is the AI marketing platform built for the agentic era. See what your customers ask AI, deploy agents to act on it, and measure the results in a collaborative workbench. Backed by Kleiner Perkins, Lightspeed and Sequoia.
- Company website: https://tryprofound.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York, New York
- Work setup: On-site
- Pay: $110K to $180K base salary per year (USD)
- Posted: 2026-08-05
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/profound/2a7ad1ff-6d89-4c74-99e4-09a8dccb9f39
- Page: https://www.1752.vc/careers/jobs/profound-pharma-and-life-sciences-engagement-manager/

## About the role

Serve as the primary point of contact and trusted advisor for a portfolio of enterprise pharmaceutical and life sciences customers, including several of the largest manufacturers in the world Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform

## What they're looking for

- 5 or more years of experience working with enterprise customers to drive strategic outcomes in a customer success, account management, consulting, or agency capacity
- Deep pharmaceutical or life sciences experience — you've worked inside a manufacturer, at a healthcare agency, or at a vendor serving pharma, and you can hold your own in a room with a brand lead, an MSL, and regulatory counsel
- Fluency in pharma commercial marketing: brand launches, lifecycle management, HCP and DTC campaigns, omnichannel engagement, and agency management
- Direct, hands-on experience with MLR review cycles and compliant content workflows, familiarity with the promotional guardrails pharma marketers operate under (fair balance, on-label communication, adverse event reporting expectations)
- Working understanding of medical affairs and scientific communications, and the line between promotional and non-promotional content
- Excellent communication skills with the ability to deliver presentations and demonstrations effectively to both marketers and scientific audiences

Tags: Customer Success