# Strategic Engagement Manager at Profound

- Company: Profound
- What the company does: Profound is the AI marketing platform built for the agentic era. See what your customers ask AI, deploy agents to act on it, and measure the results in a collaborative workbench. Backed by Kleiner Perkins, Lightspeed and Sequoia.
- Company website: https://tryprofound.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York, New York
- Work setup: On-site
- Pay: $110K to $200K base salary per year (USD)
- Posted: 2026-08-09
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/profound/5a94fa55-a46b-457c-851c-db40f547b2e8
- Page: https://www.1752.vc/careers/jobs/profound-strategic-engagement-manager/

## About the role

Serve as the primary point of contact and senior strategic advisor for a portfolio of 5 to 10 of Profound’s most strategic and complex enterprise customers Own the full customer journey from onboarding and implementation through driving measurable, high-value outcomes with the Profound platform

## What they're looking for

- At least 6 years of experience working with enterprise or strategic customers to drive complex, high-stakes outcomes in a customer success, account management, or consulting capacity
- A track record of independently owning highly complex customer engagements involving multiple stakeholders, executive sponsors, and competing priorities
- Excellent communication skills, with the ability to advise, present to, and influence senior and executive stakeholders
- Self-motivated and driven, with a passion for building deep, trusted customer relationships
- Comfortable operating in ambiguous, high-visibility situations and creating new approaches when existing playbooks fall short
- Strong analytical mindset with comfort working with quantitative data

Tags: Customer Success