# Technical Program Manager - Customer Milestones Delivery at Pronto

- Company: Pronto
- What the company does: Comodidad, rapidez y seguridad en cada trayecto. Descarga Pronto, la app 100% mexicana de viajes, y muévete por tu ciudad en minutos. Backed by Y Combinator.
- Company website: http://www.tuprontomx.com/
- Type: Startups
- Level: Senior
- Location: San Francisco, CA
- Work setup: On-site
- Pay: $122K to $151K base salary per year (USD)
- Posted: 2026-10-05
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/pronto/jobs/8868518002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/pronto-technical-program-manager-customer-milestones-delivery/

## About the role

The Customer Milestones Delivery TPM owns a single tracked calendar of every customer-facing commitment across Pronto's active deployments, and is the one consistent voice when a date is at risk or has to move. Today, customer dates live across scattered trackers and get communicated by whichever team happens to be closest to the customer at the time. This role replaces that with one owner, one calendar, and one voice. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- External or customer-facing program management experience — has personally owned a hard conversation about a slipped date with a paying customer
- Rigor to build and maintain a live tracking system across several concurrent sites without letting it go stale
- Proactive by default: flags risk before being asked, rather than only status-reporting after the fact
- Strong written and verbal communication, comfortable being the consistent point of contact on sensitive timeline conversations

Tags: Mining - Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/pronto-technical-program-manager-customer-milestones-delivery/