# Customer Success Manager at Propel

- Company: Propel
- What the company does: Backed by a16z and Antler.
- Company website: https://www.propel-fs.com/
- Type: Startups
- Level: Senior
- Location: USA
- Work setup: Remote
- Pay: $120K to $170K base salary per year (USD)
- Posted: 2026-08-24
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/propel/71314cfd-8757-4051-ae80-d8711413ad48
- Page: https://www.1752.vc/careers/jobs/propel-customer-success-manager/

## About the role

We’re looking for a results-oriented Customer Success Manager to join our advertising business unit, helping companies in a variety of sectors effectively market to low-income consumers via the Propel app. You’ll report directly to the Director of Customer Success.

## What they're looking for

- 8+ years of enterprise customer success or account management experience
- Experience with digital marketing at either a publisher, agency, or advertiser
- Exceptional written and oral presentation and communication skills. You’ll spend a lot of time in front of your customers
- Strong problem-solving and project management abilities. You’ll be responsible for campaign troubleshooting, launch timelines, experimentation management
- Demonstrated ability to juggle competing priorities and navigate ambiguity
- Strong attention to detail and comfort navigating technical systems - you’ll be responsible for implementing new campaigns, analyzing performance data, and identifying optimization opportunities

Tags: Customer Success