# Support Engineer at PropelAuth

- Company: PropelAuth (YC W22)
- What the company does: Team-based authentication for B2B SaaS. Backed by Y Combinator.
- Company website: https://www.propelauth.com
- Type: Startups
- Level: Mid level
- Location: US / Remote (US)
- Work setup: Remote
- Pay: $120K to $160K base salary per year (USD)
- Posted: 2026-08-19
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/propelauth/jobs/oubM4C4-support-engineer
- Page: https://www.1752.vc/careers/jobs/propelauth-support-engineer/

## About the role

For many users, integrating with PropelAuth takes less than a day. However, for users with more complex use cases or who are migrating from a different authentication system, this process may take a bit longer and come with some feature requests along the way.

## What they're looking for

- Monitor our support channels - email and Slack - and respond to customer requests promptly
- Fix minor bugs or build minor features (or escalate to the appropriate team member)
- Maintain API documentation around the PropelAuth product
- Write tutorials and technical content to assist our customers in understanding the product
- Suggest features and improvements based on patterns you observe
- While the hours for this role will generally be 9am-5pm in your timezone, there may be periods where you will need to be on call or work late

Tags: Support