# Strategic Support Engineer at Proscia

- Company: Proscia
- What the company does: Answer medicine's biggest questions with Proscia’s AI precision medicine platform. Proscia—the leader in AI diagnostics for labs and R&D teams. Backed by Insight.
- Company website: https://proscia.com
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://proscia.bamboohr.com/careers/269?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/proscia-strategic-support-engineer/

## About the role

Proscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital, AI-driven approaches, unlocking new possibilities in precision medicine. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Lead when it counts. During major incidents, you lead the response: steady, high-touch communication and escalation with clear, timely updates to internal and external stakeholders
- Bachelor’s degree in Computer Science, Biomedical Engineering, or a related field, or equivalent professional experience
- 5+ years of technical support or related experience, with a focus on large, strategic accounts
- Expertise in digital pathology, healthcare, or related industries, including how software and hardware integrate, and a track record of troubleshooting complex issues
- Fluency with AI-assisted workflows: you've made AI a default part of how you investigate and communicate, and you know how to validate and constrain what it produces
- Hands-on proficiency across diagnostic, monitoring, and support tooling, Linux/Windows environments, networking protocols, and cloud (AWS, Azure, Kubernetes)

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/proscia-strategic-support-engineer/