# Director, Customer Success at Prudentia Sciences

- Company: Prudentia Sciences
- What the company does: Built for every party in the deal. Prudentia combines expert scientific frameworks, AI reasoning, and secure infrastructure to move assets from evaluation to term sheet. Backed by GV.
- Company website: https://www.prudentiasciences.com
- Type: Startups
- Level: Principal and up
- Location: Boston
- Work setup: Remote
- Pay: $170K to $200K base salary per year (USD)
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://jobs.ashbyhq.com/prudentia-sciences/2578fd27-a656-486a-bcd7-d9b4fb5edaca?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/prudentia-sciences-director-customer-success/

## About the role

We're looking for a Director of Customer Success to manage and scale a portfolio of strategic biopharma accounts. You'll own commercial outcomes for Top 25 biopharma customers, driving platform adoption, retention, and expansion to build a “business within the business”. Customer feedback from your portfolio will directly inform our product roadmap and operating model. You’ll operate with the judgment of an owner, not just execute a playbook. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 8+ years of customer success, management consulting, partnerships, account management, or implementation experience in pharmaceutical, biopharma, biotech, or life sciences industries
- Working knowledge of drug development processes, portfolio management, and deal evaluation frameworks
- Demonstrated ability to navigate complex, multi-stakeholder decision-making within large enterprise organizations
- Strong technical aptitude, with the ability to quickly master sophisticated software platforms and translate technical capabilities into business value
- Exceptional executive communication skills
- Entrepreneurial mindset with comfort operating in fast-paced, high-growth environments where priorities evolve quickly

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/prudentia-sciences-director-customer-success/