# Lead Product Manager, Customer Experience at Pylon

- Company: Pylon
- What the company does: Backed by Y Combinator.
- Company website: https://www.pylonump.com/
- Type: Startups
- Level: Senior
- Location: NYC or Palo Alto (in office)
- Work setup: On-site
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.ashbyhq.com/pylon/22e70a73-03ee-464c-8007-202c7f80cabe?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/pylon-lead-product-manager-customer-experience/

## About the role

For most families, a mortgage is the biggest financial decision they’ll ever make, and the process is still confusing, slow, and stressful. Loan officers don’t have it much better. They’re jumping between systems, chasing documents, and answering the same status questions over and over. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4+ years as a product manager on customer-facing products
- You’ve owned and scaled consumer or end-user products that clearly improved conversion, engagement, or satisfaction
- You have strong design sense, work well with designers, and are comfortable prototyping your own ideas with AI tools
- You write code and are comfortable committing to a production codebase, especially on the frontend
- You’ve worked on complicated, multi-step flows like onboarding, applications, or checkout, ideally in financial services
- You’ve built B2B2C or white-label products used by both businesses and their customers

Tags: Product

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/pylon-lead-product-manager-customer-experience/