# Senior Customer Success Manager at Q2ebanking

- Company: Q2ebanking
- What the company does: Q2 creates simple, smart, end-to-end banking and lending experiences that make you an indispensable partner on your customers’ financial journeys. Backed by Battery.
- Company website: http://www.q2ebanking.com/
- Type: Startups
- Level: Senior
- Location: 5 Locations
- Work setup: On-site
- Posted: 2026-10-13
- Apply by: 2026-11-27
- Apply: https://q2ebanking.wd5.myworkdayjobs.com/en-US/Q2/job/Austin-TX/Senior-Customer-Success-Manager_REQ-12837-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/q2ebanking-senior-customer-success-manager-2/

## About the role

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Build and maintain strong, collaborative relationships with assigned Enterprise clients, serving as a trusted strategic advisor and primary relationship owner
- Develop a deep understanding of each client’s business, financial performance, strategic priorities, goals, and challenges to guide the overall account strategy
- Build and own strategic account plans and client roadmaps that align Q2 capabilities and solutions with each client’s business priorities and long-term objectives
- Maintain regular strategic engagement with clients through business reviews, executive conversations, and other interactions appropriate to the relationship
- Own growth and expansion strategy across assigned accounts by identifying whitespace and connecting client needs and priorities to relevant Q2 solutions and capabilities
- Lead expansion opportunities and contract renewals, partnering with Sales, Product, Solutions Consulting, and other Q2 teams throughout the sales and renewal process


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/q2ebanking-senior-customer-success-manager-2/