# Customer Success Manager at Qgenda

- Company: Qgenda
- What the company does: Healthcare Workforce Management software to boost engagement and retention, optimize staffing, and reduce labor costs. Backed by ICONIQ.
- Company website: https://www.qgenda.com/
- Type: Startups
- Level: Senior
- Location: Atlanta, Georgia
- Work setup: On-site
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://job-boards.greenhouse.io/qgenda/jobs/5432002008
- Page: https://www.1752.vc/careers/jobs/qgenda-customer-success-manager/

## About the role

As a Customer Success Manager (CSM) you are an integral part of the customer success team and will focus on driving customer adoption and expansion of QGenda products. Your primary objectives are to build lasting relationships with customers, to ensure customers maximize the value of QGenda by proactively tackling customer business problems and to create value through driving feature/functionality utilization for the customer.

## What they're looking for

- Proven ability to interact across organizations to ensure outstanding service is delivered to customers
- Create evangelists by listening to customers closely and delighting them with our user experience and service
- Adept at moving quickly between low level execution and high-level strategic thinking
- Ability to independently organize own work, set priorities, and meet critical time deadlines
- Bachelor’s degree required
- 3+ years of pre-sales customer / account management -OR- 2+ years of post-sales customer relationship management

Tags: CX Customer Success