# Customer Support Specialist at Qgenda

- Company: Qgenda
- What the company does: Healthcare Workforce Management software to boost engagement and retention, optimize staffing, and reduce labor costs. Backed by ICONIQ.
- Company website: https://www.qgenda.com/
- Type: Startups
- Level: Mid level
- Location: Atlanta, Georgia
- Work setup: On-site
- Posted: 2026-07-13
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/qgenda/jobs/5343914008
- Page: https://www.1752.vc/careers/jobs/qgenda-customer-support-specialist/

## About the role

As a Customer Support Specialist, you will provide an exceptional support experience for QGenda's customers by delivering our industry-leading best practices. You will work closely with members from across the greater Customer Experience organization to provide creative solutions to support requests and project-based assignments involving the QGenda application, aligning to our unified targeted business outcome.

## What they're looking for

- Excellent case management and time management skills
- Strong written and verbal communication skills
- Detail-oriented — ability to complete assignments and maintain communication with a high degree of accuracy and timeliness
- High School Diploma / GED required, Associates / Bachelors Degree preferred, or equivalent industry experience in customer service or tech support
- Ability to follow protocols and policies as defined by QGenda and CX Leadership

Tags: CX QGenda Support