# Senior IT Program Manager at Qualtrics

- Company: Qualtrics
- What the company does: Simulate customer and employee experiences before they happen, predict what comes next, and take intelligent action that drives better outcomes. Backed by Accel, Insight and Sequoia.
- Company website: http://www.qualtrics.com
- Type: Startups
- Level: Senior
- Location: Seattle, Washington, United States
- Work setup: On-site
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://www.qualtrics.com/careers/us/en/job/8328278?gh_jid=8328278&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/qualtrics-senior-it-program-manager/

## About the role

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment
- Proven success delivering programs with cross-functional teams, external vendors, and multiple stakeholders
- Experience leading customer service or support transformation initiatives (e.g., support operations redesign, case management modernization, self-service/knowledge enablement, or service-level improvements)
- Hands-on experience delivering programs on the ServiceNow platform (e.g., CSM, ITSM, or related modules)
- Strong command of program/project management tools and methodologies (Agile, Waterfall, Jira, Smartsheet, etc.)
- Experience managing risk, scope, and dependencies across teams with competing priorities

Tags: Strategy Planning & Governance

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/qualtrics-senior-it-program-manager/