# Customer Success Engineer II (4x10) - Cloud, Data Center, & Storage at Qumulo

- Company: Qumulo
- What the company does: Store, manage, and simplify all your unstructured data and hybrid workflows in one platform, anywhere - at the edge, in the core, or in any cloud. Backed by Kleiner Perkins and Madrona.
- Company website: http://qumulo.com/
- Type: Startups
- Level: Mid level
- Location: USA (remote)
- Work setup: Remote
- Pay: $95K to $130K base salary per year (USD)
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.ashbyhq.com/qumulo/fefd927b-7328-4425-a1f6-cedad115c3ad?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/qumulo-customer-success-engineer-ii-4x10-cloud-data-center-and-storage/

## About the role

Own customer cases end to end in Slack, Teams, email, and on calls, until the issue is resolved and the customer knows it Troubleshoot Qumulo in AWS, Azure, GCP, and on customers’ own hardware: permissions, performance, networking, and file system behavior Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You can work 8am-6pm CT, Sunday - Wednesday
- You’ve spent 3+ years in customer-facing technical support, field engineering, or customer success for enterprise technology
- You can diagnose a failing SSD, HDD, NIC, PSU, fan, or DIMM and run the replacement through the vendor’s RMA process
- Linux is home: logs, diagnostic bundles, tcpdump, ss, ip, smartctl, iostat
- You understand the networking under enterprise storage, including VLANs, jumbo frames, and link aggregation
- You have excellent written and verbal communication skills in English (multilingual would be a plus) and can tailor for different audiences such as a storage admin or their CTO

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/qumulo-customer-success-engineer-ii-4x10-cloud-data-center-and-storage/
