# Customer Success Associate at Rad AI

- Company: Rad AI
- What the company does: Modern radiology AI for reporting, impressions and follow-up. Reduce cognitive burden, improve report quality and help radiologists work faster. Backed by Khosla.
- Company website: https://www.radai.com/
- Type: Startups (AI role)
- Level: Associate
- Location: United States - Remote
- Work setup: Remote
- Pay: $60K to $75K base salary per year (USD)
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://jobs.ashbyhq.com/radai/ff5a33c6-a039-4acb-b913-51305e507576?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/rad-ai-customer-success-associate/

## About the role

The Customer Success Associate is a centralized resource that enables the Customer Success team to move fast and scale. In this role, you will take ownership of core account maintenance duties, gaining hands-on expertise across every facet of customer success. This role supports CSMs and allows them to do more in depth client relationship building. You will become an expert in Rad AI's internal tooling along the way. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree or above
- 3+ years of experience in implementation, support, operations, or a related role, healthcare or SaaS experience is a plus
- Strong data analytics skills, with the ability to translate data into actionable insights. Storytelling is key
- Tech savvy and tool fluent, with hands-on experience in Microsoft Suite, Zendesk, Linear, and CRM systems such as HubSpot
- Strong track record of using AI tools, such as Claude or Chat GPT, to scale your own productivity and work more efficiently
- Strong project management, organizational, and communication skills to juggle competing priorities and deliver outcomes on a timeline

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/rad-ai-customer-success-associate/