# Enterprise Customer Success Manager at Rad AI

- Company: Rad AI
- What the company does: Modern radiology AI for reporting, impressions and follow-up. Reduce cognitive burden, improve report quality and help radiologists work faster. Backed by Khosla.
- Company website: https://www.radai.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco - Onsite
- Work setup: On-site
- Pay: $100K to $130K base salary per year (USD)
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://jobs.ashbyhq.com/radai/b92fde84-10ea-414c-a878-a2ae55ca359c
- Page: https://www.1752.vc/careers/jobs/rad-ai-enterprise-customer-success-manager/

## About the role

Serve as a trusted advisor to Rad AI’s customers through the entire post-implementation lifecycle including product adoption, value realization and renewal. Previous experience as a radiology technologist is highly preferred.

## What they're looking for

- Bachelor’s degree or above
- 3+ years of relevant customer success experience within a healthcare environment
- Excellent people/relationship management, coaching, and communication skills with the ability to influence others
- Strong project management and organizational skills to prioritize competing priorities, deliver outcomes on a timeline, and build out documentation
- Practical working knowledge of SaaS solutions, implementations, and technical concepts
- Eagerness to continuously learn, adapt, improve, and help others do so in a fast-paced, ever-changing environment

Tags: Customer Success