# Lead, Field Maintenance Support at RADAR

- Company: RADAR
- What the company does: KNOW WHAT'S IN YOUR STORE ALL THE TIME, IN REAL-TIME... Backed by Y Combinator.
- Company website: https://goradar.com
- Type: Startups (AI role)
- Level: Senior
- Location: New York, NY
- Work setup: On-site
- Pay: $105K to $140K base salary per year (USD)
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://job-boards.greenhouse.io/radar/jobs/8148355
- Page: https://www.1752.vc/careers/jobs/radar-lead-field-maintenance-support/

## About the role

The Lead, Field Maintenance Support at Radar plays a critical role in maintaining the health and performance of RADAR technology post installation. A successful candidate will combine strong technical troubleshooting, operational ownership, vendor management, and the ability to coordinate effectively across Customer Support, Engineering, Deployment Operations, and external field service partners.

## What they're looking for

- You have experience in technical support, field service, IT infrastructure, retail technology, IoT, systems integration, or a related field
- You have experience supporting technology deployed across multiple physical locations
- You have strong technical troubleshooting skills across hardware, networking, connectivity, power, cabling, and related infrastructure
- You have experience coordinating or managing third-party technicians, field service providers, MSPs, or systems integrators
- You are comfortable troubleshooting technical issues remotely while guiding technicians through onsite resolution
- You have strong ownership and are comfortable remaining accountable for an issue even when multiple teams or vendors are involved

Tags: Customer Operations & Deployment