# Technical Support Specialist at Raenest

- Company: Raenest
- What the company does: Raenest is financial technology company that optimizes accounts receivable and expenses for startups and freelancers with global bank accounts and simplified multi currency invoicing. Backed by Techstars.
- Company website: https://raenest.com
- Type: Startups
- Level: Mid level
- Location: Remote, XX
- Work setup: Remote
- Posted: 2023-06-08
- Apply by: 2026-10-08
- Apply: https://jobs.smartrecruiters.com/Raenest/743999911894553
- Page: https://www.1752.vc/careers/jobs/raenest-technical-support-specialist/

## About the role

The Technical Support Specialist provides technical assistance and support to customers and internal employees. The specialist is responsible for troubleshooting, diagnosing, and resolving technical hardware and software issues. The specialist should have excellent communication skills and be able to provide clear instructions to customers to resolve their technical issues.

## What they're looking for

- 2+ years of experience in technical support or related field
- Excellent communication skills, both written and verbal
- Strong problem-solving and troubleshooting skills
- Ability to work well in a team environment
- Experience with ticketing systems and remote support tools
- Familiarity with Windows and Mac operating systems