# Manager, Renewal Accounts at Rapid7

- Company: Rapid7
- What the company does: Outpace attackers with the only endpoint to cloud, unified cybersecurity platform. Build business resilience with expert-led 24/7 MDR. Backed by Menlo.
- Company website: https://www.rapid7.com/
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-08-26
- Apply by: 2026-10-14
- Apply: https://careers.rapid7.com/jobs/manager-renewal-accounts-boston-ma-united-states-a7b30fda-daa6-4ff5-9561-67c32d27668c
- Page: https://www.1752.vc/careers/jobs/rapid7-manager-renewal-accounts/

## About the role

As a Manager, Renewal Accounts, your primary responsibility will be to lead, coach, and scale a team of Renewal Account Managers while holding commercial accountability for retention performance and forecast accuracy. Specifically, your focus will be to: Lead, coach, and develop a team of Associate RAMs, RAMs, Sr. RAMs, and Team Leads to build confident commercial owners.

## What they're looking for

- Bring 4+ years of SaaS renewals, account management, or commercial ownership experience
- Demonstrate 2+ years of direct people leadership experience managing commercial or customer-facing teams
- Hold yourself and others responsible for driving retention outcomes, forecast accuracy, and clear deal ownership standards
- Build a global network and work across boundaries with Sales, Customer Success, Finance, and Legal to create alignment
- Think big and act small by breaking renewal targets into actionable milestones, cadence discipline, and operating rhythms
- Embrace difficult conversations, actively listen, and check for understanding during complex commercial negotiations and risk escalations