# Renewal Account Manager at Rapid7

- Company: Rapid7
- What the company does: Outpace attackers with the only endpoint to cloud, unified cybersecurity platform. Build business resilience with expert-led 24/7 MDR. Backed by Menlo.
- Company website: https://www.rapid7.com/
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-08-21
- Apply by: 2026-10-14
- Apply: https://careers.rapid7.com/jobs/renewal-account-manager-boston-ma-united-states-59e97e3b-b733-4ded-9f96-3b4db9c3464c
- Page: https://www.1752.vc/careers/jobs/rapid7-renewal-account-manager/

## About the role

As a Renewal Account Manager, your primary responsibility will be to lead and execute renewal and expansion strategies across assigned mid-tier commercial accounts to maximize recurring revenue and customer retention. Specifically, your focus will be to: Manage full renewal lifecycles from initial outreach and commercial negotiations through contract completion.

## What they're looking for

- 2 to 4 years of experience in SaaS renewals, account management, or commercial sales ownership experience with demonstrated retention success
- Strong commercial acumen and negotiation capabilities to balance customer outcomes with business objectives
- Proven experience in Salesforce and forecasting platforms to maintain forecast accuracy and operational rigor
- Technical or cybersecurity industry experience with a strong understanding of SaaS subscription models
- Bring strong accountability by establishing ownership, clear expectations, and driving outcomes that deliver value for customers and the business
- Demonstrate cross-functional collaboration by working across sales, finance, customer success, and partner networks to deliver aligned results