# Sales Operations Specialist (Order Management) at Rapid7

- Company: Rapid7
- What the company does: Outpace attackers with the only endpoint to cloud, unified cybersecurity platform. Build business resilience with expert-led 24/7 MDR. Backed by Menlo.
- Company website: https://www.rapid7.com/
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://careers.rapid7.com/jobs/sales-operations-specialist-order-management-belfast-united-kingdom
- Page: https://www.1752.vc/careers/jobs/rapid7-sales-operations-specialist-order-management/

## About the role

As an Order Management Specialist, your primary responsibility will be to support Rapid7’s global Go-To-Customer teams by processing sales orders and helping to troubleshoot issues that come up during the bookings process, ensuring that we are able to fulfill orders in a timely manner, with as little friction as possible. Specifically, your focus will be to: Administer processing of various sales orders and capture contract data utilizing NetSuite, Salesforce, and Freshworks.

## What they're looking for

- Experience working in a sales operations, customer service, or finance-related function
- High level of comfort navigating CRM and ERP technologies like NetSuite and Salesforce
- Proven attention to detail when managing complex documentation or transactional processes
- Exceptional communication skills across digital channels and internal meetings that convey clear objectives and rationale to foster commitment
- Collaborative approach to problem-solving by building networks across departmental boundaries to deliver sustainable improvements
- Ability to successfully balance a wide variety of daily tasks, adapt to group dynamics, and adjust priorities in a fast-paced environment