# Strategic Customer Success Manager at Raspberry AI

- Company: Raspberry AI
- What the company does: The creative assistant you deserve. Use Raspberry AI to precisely visualize trends, fabrics, trims, prints, stitch details, and silhouettes. Backed by a16z.
- Company website: https://www.raspberry.ai
- Type: Startups (AI role)
- Level: Senior
- Location: New York
- Work setup: Remote
- Pay: $160K to $170K base salary per year (USD)
- Posted: 2026-06-09
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/raspberry/5220aa0e-311e-49ce-a0b4-749635ffdc32
- Page: https://www.1752.vc/careers/jobs/raspberry-ai-strategic-customer-success-manager/

## About the role

Raspberry AI is looking for a Strategic Customer Success Manager to own and grow our most important enterprise relationships — $1B+ retailers and global consumer brands navigating a once-in-a-generation shift in how creative work gets done.

## What they're looking for

- 5–8+ years in Customer Success, Strategic Account Management, or a related enterprise-facing role at a SaaS or AI company
- Demonstrated track record of growing and retaining $1B+ retailer or global consumer brand accounts — you've worked directly with VP- and C-suite stakeholders and understand how large brands make decisions
- Proven experience driving AI or enterprise software adoption inside complex, matrix organizations — you know how to build champions, navigate change resistance, and move large institutions forward
- Strong commercial instincts: comfortable owning retention and expansion targets, able to articulate ROI in the language of a CFO and a Creative Director alike
- Executive-level communication skills — polished, concise, and credible in any room
- New York City-based with the ability to be in our Dumbo, Brooklyn office one day per week

Tags: GTM