# Title Customer Success Manager II at RealPage

- Company: RealPage
- What the company does: Realpage connects property management software, analytics and AI to help real estate owners and operators improve property and portfolio performance. Backed by Battery.
- Company website: http://www.realpage.com/
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://careers-realpagepms.icims.com/jobs/14640/customer-success-manager-ii/job?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/realpage-title-customer-success-manager-ii/

## About the role

The Customer Success Manager – Key Accounts is responsible for the performance, growth, and retention of a portfolio of high‑value enterprise customers within an assigned vertical. This role serves as the primary relationship owner, driving customer outcomes through strategic planning, consultative partnership, and proactive value realization. The CSM leads renewal and expansion efforts, aligns customer goals with product capabilities, and ensures long‑term customer satisfaction and success. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Minimum 5 years of experience in Customer Success or other revenue‑driving, customer‑facing roles, ideally within a SaaS environment
- 2+ years of experience generating, qualifying, negotiating, and closing upsell/cross‑sell opportunities
- Proficiency with Salesforce or similar CRM platforms
- Bachelors or Masters degree preferred
- Experience managing a portfolio of ~40 enterprise‑level B2B accounts with complex organizational structures
- Proven ability to own renewals and expansions, including forecasting, risk mitigation, and value‑based selling in partnership with Sales


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/realpage-title-customer-success-manager-ii/