# IT Support Engineer | Corporate Technology at Red Ventures

- Company: Red Ventures
- What the company does: Discover Red Ventures, a global portfolio of companies at the forefront of AI-enabled digital transformation. Backed by ICONIQ.
- Company website: https://www.redventures.com
- Type: Startups
- Level: Mid level
- Location: Charlotte, NC
- Work setup: On-site
- Posted: 2026-07-02
- Apply by: 2026-10-08
- Apply: https://www.redventures.com/careers/positions/open?gh_jid=8043966
- Page: https://www.1752.vc/careers/jobs/red-ventures-it-support-engineer-corporate-technology/

## About the role

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

## What they're looking for

- Advanced understanding of IT infrastructure and enterprise systems, with the ability to troubleshoot and resolve complex problems independently
- Working knowledge of enterprise device management tools (Okta, Intune, Kandji/Iru) and strong Windows, macOS, iOS, and Android configuration/troubleshooting skills
- Familiarity with identity and access management concepts (SSO, MFA) and networking fundamentals (DNS, DHCP, VPN, basic connectivity troubleshooting)
- Experience supporting collaboration platforms such as Microsoft 365, Teams, and Zoom, and comfort with asset management/device lifecycle processes
- Strong documentation and knowledge-sharing habits, with a track record of turning solutions into reusable knowledge, and comfort using AI tools to support research and problem-solving
- Effective communicator across technical and non-technical audiences, comfortable in high-pressure situations and visible business initiatives

Tags: IT Operations