# Director, Customer Success (Connection Networks) at Redox

- Company: Redox
- What the company does: Backed by Battery.
- Company website: http://www.redoxengine.com/
- Type: Startups
- Level: Principal and up
- Location: Remote
- Work setup: Remote
- Pay: $185K to $205K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://jobs.lever.co/redoxengine/9684c28c-abd1-4d7e-85d8-a722189ba25b
- Page: https://www.1752.vc/careers/jobs/redox-director-customer-success-connection-networks/

## About the role

Own and maintain relationships with an initial patch of provider systems on the Redox network, starting with the top 25 health systems and/or all Epic-based customers. Serve as the primary point of contact for assigned provider systems, engaging largely with hospital IT and integration teams who manage the Redox connection day to day.

## What they're looking for

- Strong AI proficiency strongly preferred, comfortable using AI tools (e.g., Claude) to accelerate account research, call prep, follow-up drafting, and reporting across a large book of relationships

Tags: Customer Success Management