# Technical Onboarding Manager at Redox

- Company: Redox
- What the company does: Backed by Battery.
- Company website: http://www.redoxengine.com/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $115K to $130K base salary per year (USD)
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://jobs.lever.co/redoxengine/89357e79-3a1c-4374-ac73-3d7e2390035f
- Page: https://www.1752.vc/careers/jobs/redox-technical-onboarding-manager/

## About the role

Partner with customers from contract assignment through their onboarding experience Manage multiple customers and projects at different stages in their onboarding journey with different levels of urgency

## What they're looking for

- 5+ years of experience in a technical, client-facing role, preferably within Healthcare IT, EHR implementation, or a related SaaS industry
- Hands-on experience with key healthcare integration standards and data formats (e.g., HL7v2, FHIR, X12, C-CDA) and familiarity with modern APIs
- Deep understanding of clinical workflows and direct experience working with Electronic Health Record (EHR) systems
- Demonstrated experience working directly with customers to understand their business needs and translate them into technical solutions
- Exceptional analytical and problem-solving skills, with a proven ability to deconstruct and troubleshoot complex technical challenges
- Proven success managing a portfolio of multiple, concurrent software projects from start to finish

Tags: Customer Success Management