# Senior Support Engineer at Redpanda

- Company: Redpanda
- What the company does: Redpanda powers an Agentic Data Plane and Data Streaming platform for real-time performance, AI innovation, and simplified operations. Backed by Lightspeed and GV.
- Company website: https://redpanda.com/
- Type: Startups
- Level: Senior
- Location: US - Remote
- Work setup: Remote
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://jobs.ashbyhq.com/redpanda-data/6a2bb766-1320-4ff9-8d34-5446eb2e54eb?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/redpanda-senior-support-engineer/

## About the role

As a Technical Support Engineer at Redpanda, you will help our organization embody our commitment to delivering exceptional customer-centric technical support. Reporting directly to the Director, Technical Support, you will be a vital contributor to our growing support team in the Customer Success organization. In this role, you will play a fundamental part in ensuring our customers' success, fostering their confidence in our solutions, and elevating their overall experience. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience in L3 support of enterprise products, with a significant focus on distributed systems
- Experience using AI tooling to automate repetitive tasks, or enhance troubleshooting
- Strong understanding of Linux troubleshooting commands and regular expressions (grep/awk/sed)
- Experience deploying and troubleshooting applications in Kubernetes
- Strong experience with public cloud providers and containerization
- Proficiency in Bash scripting and/or Python

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/redpanda-senior-support-engineer/