# Customer Success Manager at Reducto

- Company: Reducto
- What the company does: Reducto is the agentic document platform for leading AI teams—a comprehensive toolkit for every document task, built for enterprise performance at scale. Backed by Y Combinator and a16z.
- Company website: https://reducto.ai
- Type: Startups (AI role)
- Level: Senior
- Location: New York
- Work setup: On-site
- Pay: $180K to $230K base salary per year (USD)
- Posted: 2026-08-17
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/reducto/78750843-1a22-45e0-9e97-fd4de97e051f
- Page: https://www.1752.vc/careers/jobs/reducto-customer-success-manager/

## About the role

As part of the early Customer Success team, you'll help to build our customer success function from the ground up while managing a portfolio of high-value customers to drive logo retention and NRR. You'll work directly with technical teams using Reducto to solve complex document processing challenges, ensuring they get maximum value from our platform. This is a unique opportunity to shape how we deliver customer success at a rapidly growing AI infrastructure company.

## What they're looking for

- You’ve worked with Enterprise clients in consulting for 4+ years
- You’re familiar with ML/AI infrastructure or developer tools
- You have a technical background or strong interest in AI/ML

Tags: Customer Success